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ASTO GROUP is committed to respecting the privacy of your personal information. By visiting the ASTO website directly or through another website, you accept the practices described in this Privacy Policy.
This policy governs the collection, use and disclosure of your personal information by ASTO. 

This policy applies only to the information collected and stored by ASTO.

ASTO is not responsible for any personal information or content provided through any third party links or websites, including external websites operated by retailers providing goods or services through the ASTO website. Please ensure that you read the privacy policy of any third party website before submitting your personal information.

Collection of personal information

ASTO's primary purpose in collecting your personal information is to facilitate the smooth operation of ASTO's functions and activities so that ASTO can provide consumers with an efficient, meaningful and personalised online shopping experience.

ASTO may use your personal information to:

  • make it easier for you to use the ASTO website by not having to enter your information more than once;
  • enable you to quickly find information on ASTO's products and services;
  • create content that is most relevant to you; and
  • alert you to any new products and services that ASTO offers.

You have the right to either refuse to provide details about yourself or remain anonymous. However, some of ASTO's services can only be provided if ASTO has certain information provided when you register.

To fully utilize ASTO's services, you will need to register for a member account with ASTO through the  registration form, where you will be required to provide personal information which may include your:

  • first and last name;
  • email address;
  • login password;
  • gender; and
  • date of birth;

You may also provide more information in ‘Account Details’ in your account once signed in, which may include:

  • alternative email;
  • credit card details;
  • shipping details; and
  • billing details.

We may collect personal data about you for our related bodies corporate and service providers. We will only collect personal data that is necessary for one or more of our functions.

In the event of a merger, acquisition or sale of the whole or part of our business, we reserve the right to transfer your personal data as part of any such transaction.

Use of your personal information

Your personal information collected via the ASTO website will be used both internally and externally for varied purposes including:

  • to improve the content and layout of the ASTO website;
  • to facilitate the outreach of the ASTO website;
  • to facilitate the services ASTO provides relating to the ASTO website such  generating orders and taking of payments in relation to purchases made with third parties selling their goods through the ASTO website (“Participating Retailers”);
  • to determine general marketplace information about visitors to ASTO website;
  • to maximise the benefits of advertising on the ASTO website;
  • to troubleshoot technical problems and of any disputes that arise in relation to the ASTO website; and
  • to promote safe internet practices on the ASTO website.

If you wish to make an order through the ASTO website, ASTO requires personal information including your name, email address, phone number, home address, shipping and credit/debit card billing address(es) in order to process your purchase, facilitate payments and to provide you with a personalised shopping experience.

ASTO may also use your personal information to send you marketing updates but only ever in accordance with your preferences.

ASTO does not sell your details to third party marketing companies.

ASTO collates information about Website traffic, sales, “wish lists” and other commercial information which it may pass on to third parties, but this does not include any information which can identify you personally.

ASTO may also use your personal information for its internal marketing and demographic studies, together with non-personal data to monitor customer patterns so ASTO can consistently improve the ASTO website design to better meet its visitors' needs.

Disclosure of your personal information to third parties

ASTO may disclose your personal information to third parties, including Participating Retailers that provide their goods through the JASU website so that they can fulfil your orders and provide the full range of customer services available on the ASTO website.

Third Party Websites

ASTO (or the Participating Retailers) may provide links to third party websites which may have different privacy practices than ASTO. ASTO is not responsible for the privacy policies of these third party websites which is not subject to ASTO's control and ASTO encourages you to read the privacy policies of those other websites as you will be bound by them when you visit their sites or transact with them.

Credit Card Payments

The ASTO website uses Paypal Adaptive Payments to process all payments made through the ASTO website.

Credit card details will not be saved or shared with third parties and will only be used to process your order, using our payment partner's systems. ASTO may obtain information as a result of authentication or identity checks. Sometimes ASTO may ask for your telephone number, which may be given to ASTO's Participating Retailers for delivery services. These details allow ASTO to process your order and to let you know the status of your order.

ASTO is not responsible for any personal information given by you directly to any third parties via the ASTO website.

Security of your personal information

ASTO takes sound measures to safeguard the confidentiality of your personal information it holds about you from misuse and unauthorised access, modification or disclosure. Access to your personal information is restricted to ASTO's employees who need that information to perform work in relation to the ASTO website.

Transfer of personal information outside ASEAN

ASTO will not transfer any of your personal information outside the Philippines or any participating Southeast Asian country.

Information Correction and Marketing Opt-Out

ASTO takes reasonable steps to make sure that information it collects and uses is accurate, complete and up-to-date.

Should you wish to

  • correct or update your personal information;
  • disable your account to prevent any future purchases through that account;
  • opt-out of subscribing to ASTO's regular email update service,

you can do so in ‘My Account’ section of the Site once logged in, or you can contact our customer service team by emailing help@astogroup.com and provide ASTO with as much detail as possible about the particular information sought. Please do not email your credit-card number or other sensitive information.

You can also opt-out of subscribing to ASTO's email update service by clicking on the automated link under our emails and follow the instructions.

Cookies

ASTO may use ‘cookies’ from time to time. Cookies are pieces of information stored as small text files by your Internet browser on your computer’s hard drive. Cookies may be used to record non-personal information such as the date or time of your visit, or the pages accessed for statistical and maintenance purposes. The default settings of many browsers like Internet Explorer allow for cookies, but users are generally able to easily erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. If you do so, you may not be able to access or use portions of this website. Cookies used on ASTO's website do not and cannot infiltrate a user’s hard drive to gather any confidential information stored in that user’s hard drive. The cookies used on the ASTO website are NOT “spyware.”

ASTO will not use cookies and the anonymous web usage information it stores to identify you as an individual unless it is required to by law.

Update to this policy

ASTO may update this Policy from time to time, which update may be based on your feedback or the need to accurately reflect its data collection and disclosure practices. If ASTO does so, it will post changes and updates on the ASTO website so that you will always be aware of how ASTO collects, uses and discloses your personal information. ASTO encourages you to review this Policy from time to time so you will know if it has been changed or updated. All changes to this Policy will become effective after ASTO provides at least seven (7) days notice of the changes by posting the changes on the ASTO website. 

Contact details

If you have any questions or feedback about privacy, or the way in which ASTO handles your personal information, you may contact ASTO via email: info@astogroup.com

[Privacy Policy last updated November 10, 2013]